Terms & Conditions

The following terms and conditions apply to all transactions on Barsleys website. Please read carefully and print a copy for reference.

1) All prices are shown in pounds sterling and we reserve the right to change any advertised price at any time.

2) All products are subject to availability and may be changed at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund.

3) Delivery charges are specified and are available to UK mainland addresses only.

4) Payment can be made by Visa, MasterCard, Switch and Delta. Payment will be deducted from the account on despatch of purchase.

5) Delivery will usually be 5 working days: a signature may be required.

6) Should there be a delay in delivery time then we will notify you within 3 working days, you will be advised of the expected delivery date or if the product is no longer available. You will have the opportunity of cancelling the order if the expected delivery date is unacceptable.

7) We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep details of your order and payment secure, but in the absence of negligence on our part, will not be held liable for any loss you may suffer if a third party procures unauthorised access to data you provide when accessing or ordering.

8) In the event that your product is lost or damaged in transit please contact us. In case of non delivery please wait 14 days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the product and contact us within 30 days of receipt, whereupon we will arrange for the item to be exchanged.

9) Under the Consumer Contract Regulations, you have the option to cancel your order within 14 days of receipt of the goods, without giving a reason.  A refund will be given immediately the goods are received by us in good condition.  Please note that unless your item is faulty, or delivered in error, you are responsible for the cost of the postage back to us. This is in accordance with the Consumer Contract Regulations.  On reciept of your goods we will refund the item and the standard cost of the delivery charge which you paid at the time of your order to receive your goods.  We will not refund the difference you paid between the basic delivery charge and any premium delivery charges.

10) Should you ever have cause to make a complaint, we guarantee to respond within 3 working days.

11) We do not send out unsolicited marketing material.

12) Any data collected by us during the course of business with you is purely for our own use and is not forwarded or sold to any third party.

13) None of the above affects your statutory rights as a consumer.